The touch screen is slow or is not working properly. | - Restart the device to correct any software errors.
- Clean the touch screen. See Cleaning the device.
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The Windows operating system does not respond. | Press and hold the on/off button until the device switches off and restart the device. See also Completely resetting the Vibe 12. |
The second screen and/or the rear loudspeakers no longer respond. | Reset the second screen and the rear loudspeakers. See Resetting the rear second display and loudspeakers. |
The device is becoming hot. | During long and intensive use of the device, it can become hot. This is normal and has no effect on the life or performance of the device. |
No Bluetooth devices found. | - Make sure that Bluetooth is enabled on the device you want to connect to.
- Make sure your device and the other device is within the maximum range of 10 meters.
- If necessary, remove any objects between the device and the other device.
- The device may not be compatible with your device.
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The device cannot be switched on. | The battery has insufficient charge for starting the device. Connect the power supply and switch the device on. |
The battery does not charge properly. | If the battery can no longer be charged to 90%, please contact the support department of the distributor where you purchased the device. |