Troubleshooting
Problem | Solution |
---|---|
The touchscreen is slow or is not working properly. |
|
The device is not responding. | Reset the device. See Resetting the device. |
The device is getting hot. | During long and intensive use of the device, it can become hot. This is normal and has no effect on the life or performance of the device. |
No Bluetooth devices found. |
|
The device cannot be switched on. The on/off indicator flashes 4 times in quick succession. | The battery has insufficient charge for starting the device. Connect to the power supply and switch the device on. |
The battery is not charging properly. | If the battery can no longer be fully charged, please contact the support department of the distributor where you purchased the device. |