| The touchscreen is slow or is not working properly. | - Restart the device to correct any software errors.
- Clean the touchscreen. See Cleaning the device.
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| The Windows operating system is not responding. | Press and hold the on/off button until the device switches off and restart the device. See also Completely resetting the Vibe 10. |
| The partner display and/or the rear speakers are no longer responding. | Reset the partner display and the rear speakers. See Resetting the rear partner display and speakers. |
| The device is getting hot. | During long and intensive use of the device, it can become hot. This is normal and has no effect on the life or performance of the device. |
| No Bluetooth devices found. | - Make sure that Bluetooth is enabled on the device you want to connect to.
- Make sure your device and the other appliance are within the maximum range of 10 meters.
- If necessary, remove any objects between the device and the other appliance.
- The other appliance may not be compatible with your device.
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| The device cannot be switched on. | The battery has insufficient charge for starting the device. Connect the power supply and switch the device on. |
| The battery is not charging properly. | If the battery can no longer be charged to 90%, please contact the support department of the distributor where you purchased the device. |
| No sound is coming out of the speakers. | Check that the speakers are on. See Switching the loudspeakers on or off. |
| No sound is coming out of the headphones. | Check that the headphones are on. See Switching the headphones on or off. |